How We Built And Growth Hacked an Elite Membership for Founders

How We Built And Growth Hacked an Elite Membership for Founders

written by Houston Golden
Founder & CEO, BAMF Media
May 2nd, 2019
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In the last month, we drove 30,000 visitors to my personal website and BAMF Media. Yes, it happened because we did something different, we offered membership.

Five hundred visits came from ads.

29,500 came from social selling.

What is social selling?

It’s using social media to build relationships with your prospects.

And it’s the foundation of our membership.

We wanted CEOs, founders, and C-level executives to use social selling to grow their personal brand and generate leads.

In the last year, I used social selling to hit 35 million views on my work and help make over a million-dollars in sales.

A little over twelve months ago, I started from scratch.

Zero followers.

Now I’m hitting record highs in engagement and generating hundreds of leads every month for our membership.

Here are the exact steps I used to make it happen (feel free to copy and repeat):

Step 1: Create a Landing Page that Converts

I needed a landing page that sold the membership well.

Rather than re-invent the wheel, I copied a similar landing page to what I’ve used for previous companies with subscription memberships.

This page is gold.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

It includes testimonials, logos, and community pictures.

Instead of allowing people to buy right here, we have them fill out a JotForm.

We need to qualify people who apply because most can’t afford the membership at $1,500/month.

Moreover, at $1,500/month they expect to talk to someone before they purchase.

2. Qualify Your Applicants

Using Typeform, we ask a number of questions which can disqualify the applicant:

  1. What’s your LinkedIn profile URL?
  2. Why do you want to join?
  3. What’s your budget?

The faster we disqualify candidates, the faster we’ll get in touch with the people who will convert.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

For example, if they put a “1” as their budget – they’re disqualified. We’re still figuring out a separate funnel for these low-quality leads because they make up eighty percent of the applicants we receive.

When the applicants finish the form, we get their details sent to a Google Sheet and my email.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

From here, I can dive into their LinkedIn profile to see if they’re worth a phone call.

The best part: I don’t do any of the qualification.

I label each lead email under Leads.

This way, I can have my assistant open my inbox, qualify the leads, and add them to a follow-up sequence.

All I need to do is show up for the phone call.

3. Use a CRM That Automates Your Workflow

Most CRMs can help you, but not all are meant for what you sell. For a reoccurring membership, I needed something simple with heavy automation.

I started with Google Sheets + Zapier, then upgraded to Pipedrive.

But I didn’t like my experience with Pipedrive, so I settled on PropellerCRM.

It has Mixmax-like features with sequences, a Trello board-like feel for keeping track of leads, and a sweet Chrome extension. The Chrome extension pops this image up right next to my emails. This allows me to fill out the lead’s details while adding them right to a follow-up sequence and into my CRM.

Here are the screenshots:

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

In one click, they’ve been added to follow-up sequence. The follow-up sequence depends on what level of budget they have and their title. This enables us to cater directly to them with personalized copy.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

Here’s what the PropellerCRM board looks like:

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

It only takes a few minutes to get up and running with this software.

We make the follow-ups simple, mostly text-based, and straight to the point. As such, we haven’t done a ton of A/B testing with these email templates, but so far they’re crushing it for us with a 70% schedule rate.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

When they’re ready to start the membership, we send them a Docusign template along with a proposal to fill out their credit card details. We’d rather have them fill out their account details because Quickbooks no longer takes a processing fee when it’s an account transfer. The issue is when we ask for bank account details (Routing # & Account #), we lose up to twenty percent of our prospects. Ouch.

4. Know Where Your Leads are Coming From

If you don’t know where your leads are coming from, then you have a serious issue. You can’t double down on what works. You’ll waste countless hours on the wrong channels.

We launched the membership using Facebook traffic. As we’ve grown, we’ve tested new channels. Most of our leads now come from LinkedIn. We found this out with one simple Typeform question. As a result, we’ve doubled down on LinkedIn with content and automation.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

Because LinkedIn works well for driving traffic and leads, we focused on how to do this at scale. There are two areas where prospects will find you using LinkedIn:

1: Your LinkedIn Company Landing Page

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

We optimized our company page to express the services and benefits we offer people when we work with us. Most importantly, we make it mobile friendly. We’re not trying to include our entire story – only the pieces that will help make the sale.

To get people to visit this, we create non-stop viral posts tagging our company page:

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

These statuses can drive upwards to thirty thousand visitors every month.

And we do this on repeat – that’s powerful.

2: Your LinkedIn Published Posts

LinkedIn loves how-to content.

And they love story-oriented content about the workplace.

With how-to content, I always leave the second half of the article on my website.

In this case, I wrote an article with eleven tips to gain a following on LinkedIn. I included the first five in the piece, then had a link to view the last six on my blog. This way I can capture my readers in a Facebook re-marketing audience to run ads to them.

This piece drove almost five hundred visitors to my website over the span of a week.

Now I upload an article like this one every week to LinkedIn.

5. Automate the Benefits in Your Membership

One of the primary benefits of the membership is we expand Facebook profile networks with targeted people, including CEOs, CMOs, and other C-level executives. We do this because we have one of the largest databases of enriched Facebook URLs (50,0o0+).

It’s expensive to enrich a Facebook URL.

On average, it costs us forty cents.

The result: An entire map of the most powerful people on Facebook.

At first, we used Mass Planner to auto add these people into the participants’ networks. With too many participants, Mass Planner slowed down my computer to a snail’s pace. Moreover, it required constant monitoring along with a new Proxy for each participant.

Here’s what the Facebook Auto-Adder and extractor looks like in Mass Planner:

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

And here’s where we’d start automating the friend requests:

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

Here’s the Chrome extension we built to replace Mass Planner. This cost us $500 and saved us countless hours of pain. Totally worth it.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

This Chrome extension auto-adds people to your Facebook network based on their profile URLs. We even have a featured exclusive for me that enables us to scrape the entire friend’s list of Facebook users.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

Next, we outsource this URL list to a VA who enriches the data, then sends it back to us. We then filter out everyone who’s not a C-level executive or founder.

Once the Facebook automation is running, we set them up with Linked Helper to auto-connect to targeted prospects on LinkedIn at scale. This tool can add 2,000 – 3,000 targeted connections/month.

membership, How We Built And Growth Hacked an Elite Membership for Founders

Once they have Linked Helper running, we help them produce content with viral mechanics. We have more than one hundred viral outlines for them to follow. It’s plug’n’play content.

membership, How We Built And Growth Hacked an Elite Membership for Founders

Before they post their content, they submit it via a Google Doc using a Google Form link I have located in the pinned post. I use Zapier to alert me of the submissions via email. I edit each piece of content before it goes live to ensure it gets engagement.

membership, How We Built And Growth Hacked an Elite Membership for Founders

How well do these posts work?

I decided to publish one and it received over 200,000 views in two days. This was after nine months of not posting anything with only 1,900 connections.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

To keep our members concentrated on creating content rather than consuming it in their news feed, we have them eliminate it with a custom Chrome extension. Take a look:

membership, How We Built And Growth Hacked an Elite Membership for Founders

Beautiful.

No distractions – only writing.

Once the viewers begin engaging with the members’ content on LinkedIn and Facebook, we create re-marketing audiences. To do it with Facebook, we created a custom Chrome extension that enables us to pull all the emails of one’s Facebook friends. It syncs with Yahoo because it’s the only email platform that pulls emails from Facebook friends.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

We pair this tactic with LinkedIn’s “Getting an archive of your data” feature found in Settings. Now we have emails of all their Facebook and LinkedIn friends. Before we start running ads for them, we ensure they have an optimized landing page to send traffic to.

Because all the members produce engaging content every week for their network, all the re-marketing ads achieve a relevance score of 10/10. This results in less money spent on leads and engagement.

6. Follow Through

To ensure members take full advantage of the benefits, we hold two webinars every week. There’s easy access in the pinned post of the private Facebook Group:

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

This way we can walk them through any problems or opportunities they have.

For added accountability, we send them an email every Sunday noting their progress in the membership.

7. Become a Lead Machine

We wanted to make it easy to generate leads from engagement. This way participants have an incentive to post more. We the help of my team, at BAMF, we built this Chrome extension that extracts emails and profile data from people who comment or like posts.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

It can also scrape entire LinkedIn search queries.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

To take it one step further, we added this Chrome extension that auto-connects with personalized messages to people based on their LinkedIn URLs. This helps warm outbound email and generate immediate leads.

 

membership, How We Built And Growth Hacked an Elite Membership for Founders

 

None of this would help if we didn’t include copy templates for cold email and LinkedIn messaging.

We can’t put those here because they’re the secret sauce of the membership.

It took us a lot of A/B testing for our own business to find out what works.

Step up to the Plate

All membership communities require some face time from the founder. It’s important you automate and delegate everything you shouldn’t do. This means editing posts, sending emails, and jumping on phone calls to sell prospects. Sometimes it takes three or four people to get an entire membership community automated from lead generation to community engagement.

My question for you:

Why haven’t you automated your lead flow for a membership community?

About the Author

The name's Houston Golden. I'm the Founder & CEO of BAMF — a company I've grown from $0 (yes, really) to well over $5M+ in revenue over a span of 5 years.

How did I do it? Well, it's quite simple, really. I've helped hundreds of business owners and executives get major traction (because when they win, we win), I tell all on this blog.

Growth hacking is a state of mind. Follow along as I explore and expose the unknown growth strategies and tactics that will change the way you think about marketing.
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